These Terms of Service govern your use of the Konetme mobile applications and related services.
Effective date: November 6, 2026
Contact: konetme640@gmail.com
By downloading, installing, or using Konetme, you agree to these Terms. If you do not agree, do not use the app.
Konetme is a ride-booking platform that connects users with drivers for keke and motorcycle transport services. The app may include account creation, booking, payment, trip tracking, messaging, product code checks, product reports, and support features.
You are responsible for keeping your account secure. You agree to provide accurate information and to use the app only for lawful purposes.
Users must provide correct pickup and drop-off details. Drivers must follow applicable road and transport laws and provide services in a safe and professional manner.
Payments may be processed through third-party providers such as Paystack. You agree to pay all applicable charges for completed bookings, where relevant.
Cancellation and refund handling may depend on trip status, service availability, and company policy. We may update cancellation rules at any time.
The app may rely on third-party services such as Google Sign-In, Apple Sign-In, Google Maps, and Paystack. Their use is also subject to those providers' terms and policies.
Product reports must be truthful and made in good faith. Reports must not include photos of people or unlawful content.
Konetme reviews reports at its discretion and may share them with the relevant regulatory authorities (for example NAFDAC). We do not guarantee any outcome or response time.
A "not recognised" result from a product code check is not a statement that a product is fake.
Konetme, including its branding, logos, design, and content, belongs to us or our licensors and may not be copied without permission.
To the fullest extent allowed by law, Konetme is not liable for indirect, incidental, or consequential damages arising from use of the app.
We may suspend or terminate accounts that violate these Terms, create risk, or misuse the service.
We may update these Terms from time to time. Continued use of the app after changes means you accept the updated Terms.
Questions about these Terms can be sent to konetme640@gmail.com.